FAQs

Frequently asked questions

Home FAQ

How much do you charge?

Vital Zone Home Health Care creates or develops care plans tailored to the patient’s requirements. Cost is determined and discussed with the family member after the assessment is done by the clinical team.

Is my privacy maintained?

We maintain strict confidentiality with our clients. Only the clinical team and administration who works closely with our clients have the access to your personal details. Vital Zone follows certain procedures in maintaining relevant to privacy and healthcare information.

How can we obtain the services from Vital Zone?

To start we are arranging an initial visit to all of our patients. Service generally starts within 24-48hours after the client’s confirmation of our services and the quotation we provided.

Are your nurse licensed?

All of our nurses are licensed by Dubai Health Authority (DHA) who performs comprehensive care and treatment to our patients.

Who would benefit from Home Health Care?

– Patients who are recovering in recent surgery or operation

– Patients with degenerative diseases

– Patients who were discharged in the hospital or home care who requires extended care

– Patients who require daily assistance in order to live independently at home

– Patients who are terminally ill

Where is your location?

Vital Zone Home Health Care Center is located at Business Bay, 17th Floor Office No 1707 The Regal Tower, Dubai. Toll Free: 800 84825 , Mobile: 055 560 0343. Email Address: info@vitalzone.ae

Can a nurse render care while the patient is in the hospital?

Our nurses can provide assistance while the patient is still admitted in the hospital. Our nurses are not allowed to perform any duties in the hospital as it may cause conflict with the hospital’s standards and procedures.

Do you provide escorts for patients travelling abroad to seek treatment?

Our licensed nurses are qualified to provide nursing care for patients who decide to travel abroad to seek further treatment. We can also arrange nursing care upon the patient’s arrival to UAE.

Do you provide medical equipment?

We can arrange medical equipment based on the patient’s needs. When everything is settled, then we will provide quote.

What services do you provide?

Vital Zone provides licensed and experience health care professionals such as nurses, physiotherapists & doctors. We are committed to provide 24/7 home care services.

We ensure that our nurses are equipped and professionally trained in the following areas:

– IV/Oral Medication Management

– IV Therapy

– Falls Risk Assessment Management

– Oxygen therapy

– Oral/Tube Feedings

– Pain Management

– Chronic wound management (Diabetic foot, leg ulcers, decubitus ulcers)

– Catheter care

– Enema administration and assisting in elimination

– Respiratory therapy treatments (Nebulization, Oxygen administration, Incentive Spirometry)

– Suctioning

– Tracheostomy care

– Mobilization and positioning

– Support with Assistive devices and sensory aids

– Infection Control

– Nutrition and Diet

– Stoma Care

– Elderly Management

– Newborn and Child Care Management

– Maternity and Pregnancy Management

Ask Us A Question

Ask us anything related home healthcare or our home nursing services.